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FREQUENTLY ASKED QUESTIONS
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13.) Am I able to purchase wholesale/bulk?Wholesale or bulk orders are not available to consumers, they are only available to licensed retailers.
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9.) How many puffs are in a cartridge?This will depend on the user. However, you can generally expect 100-200 puffs from a disposable, and 200-300 puffs from a 1-gram cartridge. These are estimated based on the consumers frequency of use and amount inhaled per puff.
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4.) Are Church products lab tested?Absolutely! All material is lab-tested throughout each step of our supply chain; ensuring it’s FREE of all unwanted contaminants, residual solvents, heavy metals, and pesticides while delivering the HIGHEST THC potency possible. All products are lab tested and certified with a Certificate of Authenticity (COA) meeting State regulatory requirements. Lab results by batch can be found directly on our packaging. We NEVER use cutting agents (i.e. Vitamin E Acetate, PG, PEG, VG, or MCT). Church's proprietary terpene profiles are all-natural, strain specific, COA and Safety Data Sheet (SDS) certified and are best known for delivering flavor and effects. Our strain portfolio is well balanced across each strain type, with a focus on heritage and new exotic genetics. All Church Cannabis products are lab tested by batch ensuring it’s certified by State labs. All Church products are safe for consumption and exceed State regulatory requirements prior to being released to dispensaries and provisioning centers.
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6.) How do you acquire your Terpenes?Our proprietary terpene profiles are strain specific and are COA and SDS certified delivering safe, best in class flavors and effects. We don’t use and never have used any cutting agents or fillers to include Vitamin E Acetate. Our extraction teams operate in State licensed facilities using our advanced proprietary extraction methods and Standard Operating Procedures (SOP).
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8.) What’s the best way to stay in the loop with all things Church?Just email us at customerservice@churchcannabis.co and we will keep you in the loop before anybody else regarding new events, product drops, deals, and more. You can also join our email list, and/or follow us on Instagram!
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5.) Is Church hardware heavy metal free?Yes! Church Cannabis Company takes the quality of our vaping hardware just as seriously as the quality of our flower, terpene profiles, live resin, and distillate. All hardware is COA certified as being heavy metal-free with NO detection of Arsenic, Cadmium, Lead, or Mercury. The proprietary and robust Church 510 Cartridges offer an aesthetically pleasing alloy mouthpiece, quartz glass tank, advanced ceramic heating element, and an adjustable air flow bezel that allows the user to control their vaping experience.
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12.) Is there a proper way to charge the battery?Please use the USB cable provided and plug into the port located at the bottom of the battery. Do not connect a cartridge to the battery while charging and do not attempt to use it while charging.
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11.) Do you ship out of state?Church batteries and clothing merchandise can be ordered online at shopchurch.co and they can be shipped anywhere in the United States. It is illegal to ship products containing cannabis directly to patients or consumers. Please search Weedmaps and Leafly for a location near you stocking our products. Currently, you can find Church products in the States of California, Massachusetts, Michigan, and Nevada.
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3.) Is your packaging CR (Child Resistant)?Our packaging is CR certified, providing safety assurance to our consumers.
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10.) How can I verify that my Church product is authentic?Great question and we're glad you asked. If you purchased your Church product from one of our licensed dispensaries, found on Weedmaps or Leafly, the product is authentic. We do not sell products to unlicensed dispensaries. If you want to confirm further, we recommend you email customerservice@churchcannabis.co We take counterfeit products very seriously, and would be delighted to assist you. The best way to avoid scams and counterfeits is to only shop from legal dispensaries and delivery services. Weedmaps.com and Leafly.com are great resources that only list licensed retailers.
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14.) We are a licensed retailer and we would like to sell Church Products.If you are a licensed retailer in the State of California, Massachusetts, Michigan, or Nevada, please send us a copy of your state business license and contact information to customerservice@churchcannabis.co, and we will forward it to our wholesale department for follow up.
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16.) What are you business hours?Our regular business hours are Monday-Friday 9am-5pm Pacific Standard Time.
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2.) Something is wrong with my Church product, how do I fix it?We warranty all manufactured defective products directly through the licensed dispensary or provisioning center you received it from. The dispensary or provisioning center provides an exchange to you and we provide a replacement item directly to them on their next scheduled delivery. If you receive any resistance or hesitation while trying to exchange a defective product, please show them this message. They can address any questions or concerns directly with their Church Sales Representative. It’s against State and Federal law for us to ship products directly to consumers. We apologize for any inconvenience and we thank you for your continued support.
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1.) Where can I find your items?Thank you for your interest in our product line. Please search Weedmaps or Leafly for a location stocking our items near you. Currently, you can find Church products in the States of California, Massachusetts, Michigan, and Nevada.
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15.) I Want To Work For Church Cannabis Co. Are You Hiring?We are always accepting resumes, feel free to send your resume to customerservice@churchcannabis.co or check our State specific job listings here.
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7.) What makes your product better than other brands?Our process starts with our highly experienced product development and procurement teams who work directly with licensed cultivators in each State we operate in; developing and sourcing only the finest flower and biomass from their award-winning genetics. Church products are lab-tested throughout each step of our supply chain ensuring it’s FREE of all unwanted contaminants, residual solvents, heavy metals, and pesticides while delivering the HIGHEST THC potency available. Our team is committed to driving innovation while providing safe and reliable best in class products to the market.
STILL HAVE QUESTIONS?
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